www.elpasotexas.gov

SUN METRO

How much does it cost to ride the bus?

Please refer to the Sun Metro Fees web page for the cost of riding the bus.

Are all of the buses wheelchair accessible?

Yes, all Sun Metro buses are equipped with lifts.

How many passengers can each bus carry at one time?

The fixed route buses can carry 29-45 passengers depending on the model. Additional passengers can be carried if they stand.

Does Sun Metro go to Juárez?

Sun Metro does not offer bus service to Juarez at this time.

Does Sun Metro rent the trolleys?

No. Due to Federal Law, Sun Metro is not able to charter buses or trolleys.

Do all the buses have bike racks?

Yes. All fixed route buses are equipped with bike racks capable of carrying two bikes at a time.

What types of pre-paid passes do you offer and where can I obtain them?

Please refer to the Sun Metro Monthly Passes web page for information on the types of pre-paid passes and how to obtain them.

What are the requirements to get a Sun Metro ID?

Sun Metro Student ID: Students of all ages and children ages 6-18 qualify for the student rate if currently enrolled in any school, college, university, trade school, etc. Proof of age and enrollment (registration receipt, current student ID card, etc.) may be requested at time of boarding.
Sun Metro Senior ID (65 and older): Proof of age and a valid official ID required when applying.
Sun Metro Disabled/Medicare Recipient ID: A Medicare Card or a physician’s certificate of disability is needed for a reduced-fare Sun Metro ID card.
IDs are available free of charge at the Sun Metro Union Plaza Transit Terminal (UPTT) located at 400 W. San Antonio. Lost cards can be replaced for $5.00

Where can I get information about renting the Union Depot rotunda?

Please refer to Union Depot Rental Policies page for more information.

Do you have a lost and found?

Yes. If you lost an item on the bus you can call 533-3333. The lost and found office is located at 700-A San Francisco St.

What are your office hours and locations?

Please refer to the Sun Metro Ticket Office Locations & Office Hours page for more information.

Does Sun Metro run on holidays?

Yes. On holidays, Sun Metro uses the same schedule used for Sunday routes.

How can I advertise on your buses?

For information on advertising with Sun Metro, please go to our Services & Programs page.

City of El Paso · 2 Civic Center Plaza · El Paso, Texas 79901 · (915) 541-4000